Polite has a better chance of obtaining change than ranting, hating, cursing obscenities, and the like because it is easier to marginalize such behavior.
LINKS:
12-02-2013 Press release - "the story" - Buyer Beware: Rabbit Fur Sold as “Faux” at Kohl’s
Humane Society action page - Humane Alert - how to object
Kohl's Facebook page
